Return and Refund Policy

At Santhosham Wedding, we aim to ensure a delightful shopping experience. If you need to make a return or request a refund, please follow the guidelines below:

Return Policy

• Return Period: Returns or exchanges are accepted within 7 days of delivery.
• Eligibility: Items must be:
  • Unused and unworn.
  • In their original condition with tags and packaging intact.
• Non-Returnable Items: The following items are not eligible for returns:
  • Sale or discounted items.
  • Custom-made or stitched products.
  • Accessories.
• Return Process:
  • Log in to your account on our website and navigate to the "My Orders" section.
  • Submit a return request or contact us at returns@santhoshamwedding.com with your order details.
  • Our team will provide further instructions, including the return shipping address.
• Return Shipping Charges: Customers are responsible for return shipping charges unless the product is defective or incorrect.

Refund Policy

• Refund Processing: Once we receive and inspect the returned item, your refund will be processed within 7-10 business days to your original payment method.
• Refund Eligibility: Refunds are only issued for items meeting the return policy criteria.

For any questions or concerns regarding returns or refunds, please reach out to us at returns@santhoshamwedding.com. We’re here to help!